Shipping policy

Shipping

Flat-Rate Shipping:
  • $7.00 flat-rate US shipping.
Processing Time:
  • Orders are processed and shipped out within 1-3 business days.
Local Pickup:
  • FREE local pickup is available in Trinity, Alabama.
  • Choose the local pickup option at checkout and pick up your order at our Trinity Discount Drugs / Iris Jane Boutique location.
Shipping Notes:
  • Shipping times may vary based on your location and shipping method selected.
  • Tracking information will be provided once your order has been shipped.

Returns

We hope that you love your purchase, but if you need to make a return, please read our policy below:

Accepted returns are eligible for store credit only within 14 days of the delivery date provided by USPS. Original shipping charges are non-refundable. The customer is responsible for shipping unwanted items back
.
Store Credit will be issued via email and can be used online or in-store. Store credit expires one (1) year after issue date.

Return Conditions:
  • Your item(s) to be returned must be in new condition.
  • Tags must still be attached.
  • No odors, pet hair, or other user damage/wear/tear.
Shipping Charges:
  • Shipping charges (original and return) are the customer’s responsibility.
How to Return an Item:
  1. Ensure your item(s) meet the return conditions listed above.
  2. Package your item(s) securely and include a copy of your receipt or order confirmation.
  3. Ship the package to the following address (1380 Old Highway 24, Trinity, Alabama 35673)